Has your car broken down on the side of a busy highway? Are you stranded with no gas in the tank miles from the nearest station? Has another vehicle collided with yours?
When you need a reliable towing company to help you, finding the best in your area isn’t easy. There may be multiple options with no obvious way to identify the top choice.
What can you do in this situation?
Take a look at the following tips to make choosing the right towing business easier.
1. Ask your friends
One fantastic way to find a great towing business is to ask your friends and family for recommendations.
Taking advice from people you trust is simpler than just taking a firm’s claims at face value, too. Word of mouth remains one of the simplest yet most effective marketing methods available, and you could be given the number for the best firm in your area within seconds.
2. Check out the pricing options
When you find a local towing business that offers the service you need, be sure to look into their prices. In most cases, you’ll have to call their office for a detailed breakdown of their rates.
Quality businesses will quote the most competitive prices they can to secure your custom. Just make sure the amount specified is guaranteed to be what you’re charged: you don’t want to encounter any hidden fees or extra charges when you’re in a vulnerable position.
Confirm that you can make payments through the method that suits you best, whether that’s credit cards or cash. Arrange how you’ll pay before the driver is sent out to you.
3. Is the company licensed and certified?
You should only ever work with towing businesses carrying licenses and certifications. Certain rogue operators on the roads will provide services without any official qualifications or credentials. These people could damage your vehicle with no insurance to cover repairs or charge you extortionate prices.
A reputable towing company displays details on their licenses or certification on their website. Take a look before contacting them.
4. Look into their availability
A reliable, committed towing company is available 24 hours a day, seven days a week. 24/7 service is becoming more and more common with so many drivers on our roads around the clock.
24 hour availability is crucial when you’re stranded by the side of the road — you don’t want to be left waiting for hours on end. You want to feel reassured that you’ll get help exactly when you need it.
Check the business’s website for their opening hours. If they operate 24/7, they will state this explicitly.
5. The power of online reputation
Good towing firms have a solid online reputation. You should be able to visit their social media pages and find feedback from previous clients, see pictures of their vehicles and more.
Their services might be covered on review websites in great detail, with previous customers delivering genuine feedback. This information should only take a few minutes to browse, and can help you find the right towing firm in your area with minimal hassle.
Follow these tips the next time you have to call for help from a professional towing business, and you should end up finding the best available in next to no time. Do you have any helpful suggestions of your own? Feel free to share them!